Ocado: from delivering groceries to selling technology

There’s no dearth of companies trying to exploit technology to provide leaner, more personalised solutions for their customers. Thousands have gone down the automation path, but few have found enlightenment. Each year, millions of dollars are spent on developing AI and ML capabilities, but much of it is in vain. In a sea of moderately-successful … Continue reading Ocado: from delivering groceries to selling technology


McDonald’s: flipping burgers or buildings?

In 2019 your favourite (or not) fast-food chain McDonald’s reported a whopping $ 21 billion revenue. The order of magnitude is definitely not surprising for a company that’s literally omnipresent, but a further breakdown of its reported revenue and income will make you see that McDonald's does more than just flipping burgers. McDonald’s might be … Continue reading McDonald’s: flipping burgers or buildings?

COVID-19 Chronicles: How mental biases leave us unprepared for disasters

The current crisis may have you thinking that governments will learn important lessons and be better prepared to tackle future epidemics. As time goes on, bad memories lose their jolt - and when the next crisis strikes, we again prefer to stick our heads in the sand.

COVID-19 Chronicles: How epidemics shape societies

There is too much noise surrounding how the COVID-19 crisis might impact the global economy. Let us take a cue from history to explore how this pandemic might shape our society.